The Swedish clothing retailer H&M is usually raved over and blogged about for its bargain-priced, runway-inspired pieces. But recently the company came under fire for reportedly slashing unworn clothing to pieces – using a machine to cut holes in items and render them un-wearable – and tossing the clothes out with the trash.
The dumping was discovered at New York’s 34th street H&M by City University of New York graduate student Cynthia Magnus. When Magnus contacted H&M’s headquarters in Sweden, she received no response. She even offered to connect H&M with a local charity so that it would be easy of them to dispose of the clothing more effectively, but still no response.
Desperate, Magnus told her story to the New York Times. The Times did some follow-up, then published an article on Tuesday, January 5, 2010. Clearly striking a cord with many a reader, the story happened to be the second most tweeted headline of the day. After waking up to the angry national buzz over the issue, H&M finally paid attention to the issue, and released a statement reported in the Times:
“It will not happen again,” said Nicole Christie, a spokeswoman for H&M in New York. “We are committed 100 percent to make sure this practice is not happening anywhere else, as it is not our standard practice.”
The standard practice is, apparently, to donate unworn clothes and shoes to charity. Christie claimed that she did not know why this particular H&M store was destroying clothes, and that the company is investigating its other stores to make sure this wasteful practice is not happening elsewhere.

The New York Clothing Bank is one such charity that would have gladly accepted H&M’s unwanted garments (or similarly-slashed items from a New York City Wal-Mart that was also discovered demolishing clothes and dumping them on 35th street). Mary Lanning, chairwoman of the Clothing Bank, told the Times, “I would welcome H&M, Wal-Mart and every other enterprise that presently is destroying new clothing to call me immediately.”
Allegedly, H&M is also trying to go green. The Times reports that the Sweden-based company “has an executive in charge of corporate responsibility who leads the company’s sustainability efforts. On its Web site, H&M reports that to save paper, it has shrunk its shipping labels.”
This discovery of H&M’s wastefulness could not have come at a worse time— right after the launch of a new “Garden Collection,” which features clothes made from recycled textiles and PET bottles. It’s a nice attempt, but the humiliation H&M has suffered after this unfortunate incident will make it difficult for their “garden” to flourish.
Apparently, H&M is not alone in their dumping of unused, unsold apparel. Writer, researcher Erika Kawalek, a New York-based journalist, published a very interesting and informative piece on Double X following the news of H&M (http://www.doublex.com/blog/xxfactor/why-hm-destroys-unsold-clothes) on why this industry-wide practice is happens. Who would have thought that these unworn clothes often end up as airline seat cushions? Stay tuned for more on these issues with Erika Kawalek’s forthcoming fashion chronicle, Ragpicker. She’ll offer a rare behind the scenes look at post-market clothing & textiles in the fashion industry.
Photosource top: H&M
By Erin Dale




It’s a shame. I really believe that the reason they don’t want to donate the clothing is because they don’t want it to end up on the back of a person sleeping in the street. Come on, is that really a good reason?
And it’s amazing that it took the New York Times to get them to respond. Shows how much they care about their consumers/the general public. Horrible business. Horrible humanity. And now they’ll use “being green” as their apology. It’s an insult, really.
Wow. I had no idea. Crazy story. I am glad they are changing things. I wonder what other stores dispose of their items this way.
Twila
blog.twilasvintageclothing.com
[...] Also Read this blog post: Green Cotton, “H&M promises not to waste clothes.” [...]
That was very rude of the company to do that and im happy that they changed things
Wow. I had no idea. Crazy story. I am glad they are changing things. I wonder what other stores dispose of their items this way.
The green way is to reuse and recycle. The earth can only tolerate so much abuse that we need to redirect our thinking for positivity and good.
Questions about the former exclusive collection for H&M: Thanks!
Did you go to see Lanvin’s collection for H&M?
Whether you bought a piece from the collection or not, your opinion interests me!
I’m doing a PhD on this subject and am very interested in what you have to say.
Here is the link to the Questionnaire
http://sphinx.icn-groupe.fr/recherche/lanvin-hm-en/questionnaire.htm
It will take no longer than 4 to 6 minutes and your help is very important for my study.
Thank you for completing this form!
Christine (from France)
PhD Student